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10 Ways to Earn Customer Loyalty
12 Ways to Make Sales Meetings More Effective
2021 International Residential Code
7 Ways to Close Sales
A Field Guide to American Houses
A Field Guide to Sales Management 1: First Steps
A Field Guide to Sales Management 2: Assessing Your Staff
A Field Guide to Sales Management 3: Preparing Your Game Plan
A Field Guide to Sales Management 4: Compensation Issues
ABC Account Analysis spreadsheet
ABC Account Analysis worksheet (PDF)
Accident Report Form
Action Plan for Higher Gross Margins
Add Numbers in Excel
Advanced Framing Overview
Analyzing Builders` Needs Before Quoting
Architectural Graphic Standards for Residential Construction
Are You a Boss or a Leader?
Attendance Deficit Disorder
Bad Weather Ideas for the Yard
Basic Construction Management
Basic Yard Safety
Be Stingy With Discounts
Becoming a Primary Supplier
Benefits of an On-Site Refueling Program
Bill Lee`s 20 Best Hiring Tips
Blueprint Takeoff Tips
Board Siding Estimating Worksheets
Build Loyalty With a Customer Advisory Board
Builder`s Guide to Cold Climates
Builder`s Guide to Hot/Humid Climates
Builder`s Guide to Mixed and Humid Climates
Building Code Basics, Residential: Based on the 2012 International Residential Code
Building Construction Illustrated
Buying and Selling Softwood Lumber & Panels
Calendar Basics, Outlook
Cash Flow Analysis Made Simple
Characteristics of Successful Managers
Commodity Buying: Lumber Characteristics
Commodity Buying: Lumber Packaging
Commodity Buying: Payment Terms
Commodity Buying: Rail Transportation Basics
Common Sense Customer Service Techniques
Common Sense Selling 1: Introduction
Common Sense Selling 2: Researching Prospects
Common Sense Selling 3: How Builders Make Money
Common Traits of Effective Managers
Communicating Effectively
Conquering Cold Calls
Construction Management for LBM Salespeople
Consultative Selling
Create Your First PowerPoint Presentation
Create Your First Word Document
Cross-Training in the Yard
Cultivating Employee Commitment
Cultivating Referrals
Deck Estimating Worksheet
Decks 1: Material Types, Features, and Uses
Decks 2: Estimating
Decks 3: Construction
Decoding Building Codes
Defining Added Value
Delivery Driver Responsibilities
Design of Wood Connections 1: Connection Design Theory
Design of Wood Connections 2: Fastener Types
Design of Wood Connections 3: Connection Techniques
Design of Wood Connections 4: Connection Design Examples
Designing Incentive Compensation
Developing a Sound Marketing Plan
Developing Salespeople From Within the Company
Do You Lay Decking Bark-Side Up or Bark-Side Down?
Engineered Wood 1: Understanding Engineered Wood Products
Engineered Wood 2: Selling Engineered Wood
Engineered Wood 3: Structural Wood Panel Grades and Applications
Engineered Wood 4: Glulam Basics
Engineered Wood 5: APA Performance Rated I-Joist Basics
Entry Doors: Components & Materials
Estimating Math Essentials
Evaluating Your Operation Through Your Customers` Eyes
Excel: Basic Math
Excel: Sort and Filter Data
Framing 1: Foundations & Floors
Framing 2: Walls
Framing 3: Roofs
Framing 4: Takeoff Tips & Formulas
Go Outside for Profit Improvement Ideas
Graphic Guide to Wood Frame Construction
Gross Margin & Markup
Gross Margin & Markup Calculator
Gypsum Construction Guide
Have Fun and Build Morale
Hire People Who Are Better Than You
How a House Works: Exterior Shell
How Turns Can Undermine Inventory Control
Improving Delivery Driver Turnaround Time
Incentives and Productivity
Insulation 1: Principles & Materials
Insulation 2: Estimating & Installation
Insulation Estimating Worksheet
Interior Trim Walkthrough
Interior Trim Walkthrough Worksheet
Kitchens: Installing Cabinets
Kitchens: Layout Steps
Legal Interview Questions Reference Guide
Linking Morale and Productivity
Load-Builder`s Framing Package Cheat Sheet
Load-Building: Deck Packages
Load-Building: Framing Packages
Load-Building: Organizing Framing Packages
Lumber 101
Management By Walking Around
Managing Outside Salespeople
Managing Proactively
Managing the Sales-Credit Partnership
Marketing to Retain Pro Customers 1: Be Easy to Do Business With
Marketing to Retain Pro Customers 2: Let Complaints Set Your Agenda
Measuring Business Performance
Moisture Control Fundamentals
Multiply Your Sales Efficiency
Negotiating Skills and Gross Margins
Open-Ended Interview Questions
Performance Reviews and Raises
Pre-Trip Truck Inspection Worksheet
Prehung Doors Estimator`s Worksheet
Prehung Doors: Estimating & Installation
Prevent Theft: Secure Your Keys
Pricing Special Orders
Proper Load Securement
Proper Storage and Handling of I-Joists and LVL
Prospecting vs. Growing Your Customer`s Business
Reading Construction Blueprints & Plans
Reducing Back Orders
Reducing Friction Between Sales and Operations
Reducing Windshield Time
Selling Special Orders
Significant Changes to the International Residential Code 2018
Special Order Breakeven Calculator
Staging Carts and Warehouse Efficiency
Structural Design Principles
Take Charge on the Sales Counter
Takeoff Worksheet: Interior Doors
Teaching Your Yard Crew About Profit
Ten Steps to Increase Jobsite Productivity
Terms of the Trade
The Cost of Dead Inventory
Time Management For Outside Salespeople
Tips for Better Inventory Control
Tips to Boost Employee Morale
Truth Chart Worksheet
Turning Jobsite Waste into a Sales Opportunity
Understanding Loads and Using Span Tables
Understanding Wood 1: Wood Basics
Understanding Wood 2: Managing Wood Movement
Understanding Wood 3: The Strength of Wood
Using Category Quotas to Improve Gross Margins
Using Metal Connectors
Vinyl Siding Systems
Vinyl Siding: Estimating & Installation
Who`s Training Your People?
Windows 1: Components and Frame Materials
Windows 2: Glazing and Energy Efficiency
Windows 3: Estimating and Installation
Windows: Walkout Bay Calculator Instructions
Windows: Walkout Bay Flanker Sizing Spreadsheet
Wood & Fiber Cement Siding 1: Materials
Wood & Fiber Cement Siding 2: Estimating & Installation
Wood Handbook: Wood as an Engineering Material
Working Safely in Hot Weather
Working With Board Footage
Worksheet: Exterior Window and Door Takeoffs
Worksheet: Window Estimator`s Checklist
Year-End Team Reviews
